Blog

1Call2Build—Our Blog

Here are some thoughts and insight on our business and the construction industry in general. We update our blog regularly to keep you informed and entertained.

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November 7, 2016

What’s the Difference Between Quality Assurance and Quality Control?

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Q.  What’s the difference between Quality Assurance and Quality Control?

A.  Preventing mistakes and poor workmanship is more time and cost effective than correcting them. With that in mind, Quality Assurance identifies weaknesses and threats, and mitigates issues before they arise. Quality Assurance is setting standards, programs and processes.

Consolidated has developed two comprehensive Quality Assurance programs: Safety, Quality, Production (SQP) and Warranty. With SQP, metrics have been identified, and all trade foremen on our project sites hold daily morning goal setting meetings per these metrics. Hazards are identified and the stage is set for a synchronized team to perform at its highest level. Additionally, Consolidated’s full service Warranty Program provides objective guidance and constant feedback on areas of improvement. Where other warranty programs are an afterthought of the project, Consolidated’s program turns the tables on warranty, making it proactive. Through internal warranty bulletins and presentations, the warranty manager highlights real-world experience and challenges with new products and methods. Pre-installation meetings with subcontractors allow him to “begin with the end in mind” by setting quality expectations and discussing areas of concern.

On the other hand, but equally important, Quality Control is the activity which monitors and verifies adherence to pre-defined standards and corrects defects. Quality Control is the inspection, the report, and the corrective action. In construction, continuous Quality Control measures are critical in identifying a sub-standard final product. The interconnectedness of the structure, mechanical systems and finishes means that poor quality in one area can affect the quality and outcome of all subsequent trades.

Consolidated’s project superintendents are expected to check all subcontractors’ work early, while corrections in quality are easy to fix. Then, quality checks continue daily throughout the life of the project. Our superintendents also complete phased punch lists in addition to a final project punch list. Phased punch lists ensure quality checks immediately after each subcontractor’s portion of the work is complete – before they leave the site, when corrections are simpler. To an even higher degree of critical review, our Safety and Construction Operations leaders personally visit project sites, unannounced, to audit site operations and inspect quality.

Quality Control is only as good as the Quality Assurance program that defines it. A commitment to quality at the organizational level, project design and estimate level, and work site level must all be in place, with expectations set and resources available to implement the program. Builders committed to proactive quality and cost effectiveness will illustrate their Quality Control measures and their Quality Assurance program.

 

November 3, 2016

What’s The Best Way to Prevent Buyer’s Remorse When Building?

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Q.  What’s the best way to prevent buyer’s remorse when building?

A.  If you’ve been the decision maker for a building project, you know there are seemingly endless decisions to be made. When choices are difficult, people often revisit decisions and ponder alternatives which, research indicates, can ultimately lower overall satisfaction. Buyer’s remorse is incredibly common in new construction.

Without the benefit of being able to physically experience a building, its design can be difficult to grasp. Because you can’t touch and feel the final product until it’s built, how can you be confident you’ve identified your options and made educated decisions?

Among its many benefits, Building Information Modeling (BIM) is one of the tools architects use to help our clients better understand the building we are designing. By producing a three-dimensional, virtual model of your building, the physical experience is closely replicated. Consumers can then be confident in the choices they’ve made and eliminate second-guessing.

Behavioral science indicates that the additional act of seeing and virtually feeling the final product increases satisfaction, not only during a process, but more importantly at its conclusion. In architecture, BIM is the link between the abstract and physical that consumers need to feel confident in their decision-making.

 

July 20, 2016

Three Keys to Gaining Community Support for School Referendums

1. Space Needs as Driven by Your Educational Program

Many school districts in the United States are facing facility challenges which impair their ability to provide quality educational programs to students. The most prevalent problem is the overcrowding of classrooms and facilities. Although the majority of overcrowding is seen in inner city school districts, there are other areas in the Midwest which face the same issue as well, such as North Dakota.

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When facilities become overcrowded, it is difficult for students to learn and teachers to teach. Some school districts are using portable classrooms and leasing other facilities in order to provide enough space for students, which creates parking problems, safety concerns, pressure on core facilities like kitchens and restrooms, and increases operating costs.

2. Condition and Expected Useful Life of Existing Facilities

Many Schools are outdated and reaching the end of their expected useful life. The need for building assessments has become crucial, in order to plan for capital maintenance needs, and evaluate whether it makes sense to keep investing in aging facilities.. According to the US Department of Education, “Many school systems, particularly those in urban and high-poverty areas, are plagued by decaying buildings that threaten the health, safety, and learning opportunities of students.” Several studies show there is a significant relationship between school building conditions and student achievement and behavior. In fact, students tend to score lower on standardized tests in schools which have poor facilities than those who don’t.

3. Community Listening and Determining What They Will Support

Community listening is essential when making local decisions, especially those involving tax payer dollars to fund educational projects. Consolidated Construction thrives on a 7 habits culture, which drives us to reach consensus. We believe that success is achieved through the desire to first listen while seeking to understand the other person’s point of view. We start with a Community listening process in order to gain an understanding of their needs, then tailor design and construction solutions towards what the Community supports.

Visit our Education Page for more information.

Jim Perras_2014 Jim Perras is a Principal with Consolidated Construction, and has successfully delivered over $900 million worth of projects in 8 states throughout his 30 year career. Jim was the first Certified Construction Manager (CCM) in the State of Wisconsin. He plays a leadership role in project planning, specializing in industrial, non-profit, church, and educational, clients. To contact Jim directly, call: 920-450-7397.

June 22, 2016

What Are Some Important Features in Senior Living Today? Make it “Homey”

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Hotel experts know how to attract guests, operate smarter and deliver a great resident experience. So, it’s no accident that the senior living providers offering excellent healthcare in an environment that’s inspiring and cost effective to operate have the highest census and far outperform other communities.

As one of the Midwest’s leading hotel design-builders, Consolidated Construction has had the privilege working with many of these world-class hoteliers. Here’s a lesson learned you may want to consider when building, expanding or renovating your next senior community:

Make it Homey. Instead of using conventional senior living products, usIMG_0359 editede those that are common in hotels and luxurious homes. For example, shift from vinyl composite tile to hardwood laminate, slate or carpet. Many carpets today meet infection control requirements and solution-dyed carpets with moisture backings can be cleaned with industrial cleaners. Choose residential-style furniture that has arms to assist lifting and removable seat cushions for cleaning. Provide counter seating and other dining options in lieu of community tables.

Keep this in mind when planning your next facility. If you feel like you’re living in a resort hotel than life is pretty darn good.

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Tim Rinn has over 20 years of design‐build healthcare and senior living experience, and has assisted clients throughout Wisconsin and the Midwest. Consolidated Construction’s Assisted Living Team is ready to help you plan, fund, design, build or renovate your next senior living community.

May 10, 2016

Ask a Pro: Why is Contractor Safety Important to a Project Owner?

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Q.  Why is contractor safety important to a project owner?

A.  First and foremost, job site safety is paramount to ensuring that every individual in and around the project returns home safely to his or her family each night. It’s the right thing to do at any cost. Fortunately, projects with high safety standards and high profitability are not mutually exclusive. Contractors and project owners that demand a comprehensive safety program see safety as a cost driver and a critical element for budget success. Contractors that have excellent workers compensation safety records are more efficient at reducing risks, being profitable, and completing projects on time.

To select a contractor with a good safety record, implement a pre-qualification process that includes the contractor’s workers’ compensation history and three years of historical safety data. Obtain references from past clients and gauge their assessment of the contractor’s safety program. You can also request the contractor’s organizational chart to see that the necessary leadership structure is in place to support an active safety culture.

Although the project owner may hesitate to “interfere” in a contractor’s safety program, it’s a big mistake to be complacent. Without participation in the process, the owner is passively giving control to the contractor, assuming greater risk, and generally adding unnecessary expense.